Shipping, Payment, Security & Returns

Shipping, Payment, Security & Returns2018-01-26T17:50:28+00:00

Shipping Methods and Rates

Eva’s Esthetics Florida orders of $501.00 or more receive free UPS standard ground shipping.

Our orders are shipped and delivered on business days (Monday through Friday, excluding major holidays. Orders are shipped Our standard shipping carrier is UPS. We kindly ask that you anticipate 3-5 business days for standard shipping. Standard Flat Rate Shipping Charges apply for orders under $.01 to 500.99.

Orders to Bermuda, Abacos, Puerto Rico, the Bahamas and the US Virgin Islands take 6 to 8 business days. Please select the shipping option that best suits your delivery needs during “Checkout.”
We only ship via UPS. We do not ship to APO or PO Boxes. UPS Express Shipping does not deliver on Saturday or Sunday.

International Orders

We do not ship outside the U.S. when purchases are made online. If you are interested in purchasing products and live outside the U.S. please call 1-800-774-8703 or 407-790-7600.

Shipping Confirmation

Upon check-out, an email will be sent to you with a copy of your order. Once your order has shipped, you will receive an additional email to confirm shipment of your order. The shipping tracking information will be included in that email so that you may check status of the order at your convenience. Should you have any questions about your order status, please contact a Eva’s Esthetics Florida Customer Representative at 1-800-774-8703 or email us at info <at sign> greatskinss.com.

Change Submitted Orders

If you need to change an order you have already placed, please contact a Eva’s Esthetics Florida Customer Representative at 1-800-774-8703 or email us with the subject “My Order” or “Can I Change My Order?”. Order corrections must be made within 5 days or receipt. To expedite your request, please have your order confirmation number and order date available. We will always do our best to accommodate your needs.

Report Order Problem

If your order is missing a product, contains a damaged item, or other concern, please email us at the Contact Us Page or info <at sign> greatskinss.com. To expedite your request, please have your order confirmation number available. We will always do our best to accommodate your concern as efficiently as possible.

Returns & Exchanges

Should you ever buy anything from us that you do not like, you may exchange any of our products, within 30 days of the invoice date. Exchanges are accepted within 30 days of invoice date. Requests for refund are only accepted for unopened products and must be made within 15 days of receipt of product.

Customers who purchase products from the greatskins.com website may return or exchange them by UPS. Please call 1-800-774-8703 for more details.

If you buy Tu’eL products from unauthorized retailers or other unauthorized sources, we regret that we cannot offer you an exchange or refund or otherwise assist you with any problems that you may encounter.

If you should need further information regarding the return of any Eva’s Esthetics Florida product, please call us at 1-800-774-8703 or email us at info <at sign> greatskinss.com, and it would be our pleasure to assist you.

Sales Tax Exempt

“Do you have a “Florida Resale Sales Tax Exempt Certificate”. If so, please email it to us. support <at sign> greatskinss.com
You will be billed and debited with tax on products only, excluding shipping.

Our Security Measures

Eva’s Esthetics Florida payment gateway uses Secure Socket Layer (SSL) to encrypt payment information and User data against unauthorized access. However, we cannot be responsible for how third parties, whose links appear on our site, use your information. You should know that no data transmission is one hundred percent guaranteed against eavesdropping. Because your site is ultimately protected by you and your password, much of your information security is up to you.

Eva’s Esthetics Florida payment gateway has implemented additional precautions to ensure the privacy of your personal information. We have a strict firewall in place which does not allow any outside access. Access in the company is limited to only individuals who need to be able to see customer data in order to perform their job functions, such as the billing department. Important personal data is backed up on the network to help insure its integrity.

Shipping Flat Rate Chart

Min Value Max Value Shipping Cost